Annual Report 2017

A letter from our CEO

Volunteers of America was founded in 1896 by social reformers Ballington and Maud Booth, based on their faith and vision for a movement dedicated to “reaching and uplifting” the American people. On behalf of the organization, the Booths pledged to “go wherever we are needed, and do whatever comes to hand.” That declaration continues to guide our efforts today. The ministry within Volunteers of America has always been the foundation for holistic change for those individuals seeking spiritual awakening. The “third step” of our twelve step recovery program is making a decision to turn our will and our lives over to the care of God as we understand him. This is the bedrock of lasting change and transformation. There are now over 20 ministers commissioned or ordained within our affiliate through the Church of Volunteers of America, as well as over 50 constituent members actively working to support our church without walls. Each of these staff or volunteers has made the commitment to serve the whole person--body, mind and spirit. Our volunteers provided 1,114 hours of services including 965 bible studies and chapel services.

Over three years ago a small organization called the Freemont County Alcohol Crisis Center merged with our affiliate to strengthen and sustain its service delivery of social detoxification to individuals most in need, some of whom were dying in local parks. The program name was immediately changed to reflect our belief that all things and all people can change. Today it is called the Center of Hope. This past year the Center of Hope realized a dream come true through a major expansion and transformation of its existing facility, which initially had been a city maintenance building. Through the charitable giving of the city leaders in Riverton, Wyoming the ownership of the building was turned over to our organization to allow for capital improvements. The generous support of the Daniels Fund, Wind River Hotel and Casino, board member Jim Nelson and other donors allowed for expansion of a new wing along with improvements to the existing facility. Our gratitude for these organizations and individuals knows no measure. Today we serve people in the program with a renewed sense of dignity, hope and spiritual awakening. There are transitional living quarters that offer individuals a safe and sober place to live as they prepare for life after treatment. New security improvements have ensured that both staff and patients have a deep sense of safety. Staff offices and meeting rooms now provide privacy and space for clients to explore the depth of their treatment needs. Finally a new workout room allows for the renewal of physical wellness along with each patient's recovery journey. All of these improvements are an expression of the love, care and passion our donors have for those in recovery.

Volunteers of America Northern Rockies is at a critical point in its organizational development and seeks to build on its unprecedented and rapid growth by establishing a highly professionalized and unified fundraising strategy across its three-state territory. The board of directors authorized the hiring of a Chief Development Officer to help the executive team, board and fundraising staff build a diversified financial base of revenue to continue meeting urgent needs. As the organization has grown, the demands and needs of its vulnerable clients have expanded beyond what is typically funded through grants or government contracts. Over the years the organization has been blessed with long time sustaining donors for enhancement of its core services such as youth, homeless, treatment and Veterans. The Chief Development Officer will provide the leadership necessary to ensure we continue developing progressive holistic programs that lend a hand up, not a handout. It is our goal to offer each donor a transformational experience through their generosity that allows for alignment of values between the donor and organization. Through this very personalized giving experience, it is our hope that each donor feels connected to the social and ministerial impact of their gift.

We want to extend a heartfelt “thank you” to all of our donors, supporters and funders. We remain grateful to serve as thoughtful stewards of your resources and will continue striving for meaningful lasting impact on lives we touch. Together and by the grace of God we will continue to do the heavy lifting with a joyful heart.

With deep respect and appreciation,
Jeff Holsinger, CEO

Cumulative cash donations from July 1, 2016 to June 30, 2017

Volunteers of America Northern Rockies has endeavored to acknowledge every financial gift. We apologize for any errors or omissions.